Scholar
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82 Messages
Recording Space
We had a DVR go bad on us and got a new one today. I went to look at "Recording Space" on it (I never did this on my old box), and it said it had 16 hours of HD and like 44 hours of SD left. That can't possibly be right, can it? U-verse advertises they have like 2 or 4 times the space as DirectTV, and my DirectTV DVR got like 50 hours of HD. Is this number just wildly off because it's empty, is there something wrong with this box, or is that REALLY all the recording time we get?
Accepted Solution
Official Solution
texasguy37
Expert
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14.5K Messages
13 years ago
Perform a "disaster recovery" to recover all of the space on the DVR as follows:
1. Unplug the DVR
2. Hold down the OK and Down Arrow buttons
3. While still holding down the buttons, plug the DVR back in.
4. Release the buttons
The gears will appear on the screen and the software will be reloaded. It will take several minutes to complete.
Please not that this process will delete any recordings that you have on the DVR.
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Girevik
Scholar
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82 Messages
13 years ago
I'm not clear why I want to do this. Granted I don't have much on there right now, but what is the point of all this?
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Girevik
Scholar
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82 Messages
13 years ago
Ok, I figured it would be silly to wait for more stuff to record before doing this so went ahead and performed those steps. It's still saying 16 hours of HD recording.
If there's a problem with THIS box, I'd like to call at get it swapped out AGAIN before I lose too many more shows. I've been without a DVR since Sunday.
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aviewer
Expert
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10.1K Messages
13 years ago
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texasguy37
Expert
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14.5K Messages
13 years ago
Did you see the gears appear? If not, the disaster recovery process did not occur. Try the steps again.
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texasguy37
Expert
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14.5K Messages
13 years ago
The point is to recover the full recording capacity of your DVR. Sometimes what you see occurs. The disaster recovery process will correct this.
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Girevik
Scholar
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82 Messages
13 years ago
I didn't look for the gears, but it did delete the shows that were on there.
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texasguy37
Expert
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14.5K Messages
13 years ago
Please try the steps again, and look for the gears to appear.
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Girevik
Scholar
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82 Messages
13 years ago
I've tried it twice and I'm not seeing what I would consider "gears". I'm seeing three white dots in varying shades of white to grey. How long should I hold the buttons in after I pug it back in?
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texasguy37
Expert
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14.5K Messages
13 years ago
Continue to hold the buttons for 5 or 10 seconds before you release them after you plug the box back in. You should first see the picture of a gear on the screen instead of the 3 white dots.
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