Tutor
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4 Messages
Purpose of the battery??
The battery left by the tech I am assuming is included in our package; and I am not going to be charged extra. Am I wrong in assuming that the sole purpose of this battery; is for when our power goes out. I am guessing the battery is specifically to keep the power the "Residential Gateway" in th event of a outage?? So in the mean time the battery is not being used and is only keep plugged in to keep charged when ready?? Thanks for the assistance
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Official Solution
skeeterintexas
ACE - Expert
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27.7K Messages
11 years ago
You are correct in all of your assumptions.
The BBU (Battery Back Up) is supposed to have a 4 hr. life but that varies depending on what you use when your power goes out. If you save it just for your phone, it'll last longer. Our power went out and I was online it only lasted about 2 hours.
Yes, keep it plugged in so when your power goes out, it'll be charged and you will still have a phone.
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cp7473
Former Employee
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41 Messages
11 years ago
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skeeterintexas
ACE - Expert
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27.7K Messages
11 years ago
This is the second battery we've had. It's gray. The first one was black. Sorry, I don't see a number on it (those suckers are heavy) but it's a Belkin. AFAIK, that's the only brand ATT provides.
Posters have commented that they have about a 4 year shelf life so I sweet talked a Tech into give me a new one when he was here giving me a new RG.
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cp7473
Former Employee
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41 Messages
11 years ago
Okay. I just wanted to make sure they weren't looking at an iPSU because on first reading I inferred that it was plugged into the wall but not into anything else, but that was just me being hasty. Probably it is just the Belkin BBU then.
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