My receiver has a red x and the number one under it. Can I fix this or have to contact att

Hi dbanks403,

I apologize about the inconveniences you are having with your DVR. The information that my thoughts provided is great advice, and hopefully, it will help in getting everything working once again. I will also have my team send you a private message so if you do have any issues, we can easily get it replaced for you.

-David T

#3 worked for us! THANK YOU!!!!

The errors  you had were input/output errors and/or filecoding exceptions.  Reformatting the hard drive eliminated those problems as it only wrote over the good disc area.  Before that, the disc was hitting bad areas and not being able to read them and caused the x and 1 to appear. 😉

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
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I Call It Like I See It, Simply a U-verse user, nothing more

#3 Worked for me, now I'm trying to re-record some of the recordings I lost. Uggghhh, hope this works for a while without having to replace. Such an inconvenience.