Amy422's profile

Contributor

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1 Message

Thursday, July 21st, 2016 12:35 AM

Dvr won't record

My DVR won't record any scheduled recordings. It was working ok yesterday until we realized the red button on the DVR was on all the time when nothing was recording. My husband did what everyone else said to do and it still won't record. Any suggestions on what to do

Expert

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20.4K Messages

8 years ago

@Amy422   If the DVR functions are still not working properly, try a Non-Destructive Disaster Recovery.

Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. Plug the DVR back in.

When three white dots appear on the screen, unplug the DVR again. Repeat this process two more times.

Plug the DVR back in on the third time and leave in. Three white dots appear followed by a gear with a status bar at the bottom of the screen.

If the Disaster Recovery screen does not appear, repeat the steps above. If the Disaster Recovery screen appears, wait until completion.

If the Non-Destructive Disaster Recovery does not work, follow the steps for a Force Disaster Recovery (FDR will erase recordings)


Re-downloads all the software. N-DDR will NOT erase recordings, takes a bit of time or so. I do one every few months to get rid of any bugs in the software. Good luck 😉

 

Chris
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