loyaltoafault's profile

Tutor

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5 Messages

Sunday, May 31st, 2015 11:24 PM

DVR. Reboots since upgrade

Recently our uverse was upgraded, new screns with scenary instaed of blue backround. It seems since then when watching a DVR show it just stops and reboots, after a minute or two the program can be restarted from the beginning. Not sure if it is dvr or network, live sho did this one, dvr nearly every show.

Had problems last year and the att tech said that an update at the time did not complete correctly. Could this be the same! If so how can we get another update?

ACE - Expert

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27.6K Messages

9 years ago


@loyaltoafault wrote:

Recently our uverse was upgraded, new screns with scenary instaed of blue backround. It seems since then when watching a DVR show it just stops and reboots, after a minute or two the program can be restarted from the beginning. Not sure if it is dvr or network, live sho did this one, dvr nearly every show.

Had problems last year and the att tech said that an update at the time did not complete correctly. Could this be the same! If so how can we get another update?


Do a whole house reboot.

Tutor

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5 Messages

9 years ago

did that twice no help

 

 

Tutor

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5 Messages

9 years ago

Whole house reboot did not help. Problem is isolated to main dvr receiver, this TV will reboot while watching live programs, did it last night during NBA finals in overtime. No other TV affected, although while watcing recorded shows on other TV's they may stop, reboot and start from the begining.

 

 

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