Battery back up

Keep checking with cs or ts about the BBU.  It won't hurt you to call back as much as several times per week.  Sometimes when you call you may get a csr who is not as friendly, and you can get one who is friendly and helpful.  At least call once per week until you get it.

My backup was on my doorstep when I got home.  I got the system installed middle of January.  I was beginning to wonder...

Kurt

I read the other thread about the recalled Rev A BBU.  I received a Rev B, so I'm good there.

Just wanted to recheck the instructions.  First step is to pull the power plug from the wall on the RG.  Shouldn't I more gracefully power the RG down...isn't that a power button on the lower front of the RG?

I guess if the instructions say to yank the plug...what do I know??

Kurt

Right you are...done and done...now I feel so much better!!

Just keep the old power cord available in case the BBU decides to go out on you.

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How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.
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“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

I will certainly keep the cord.  I was wondering if it had any applications to another device, but I suppose the business end that plugs into the RG might be special in some way and thus wouldn't work on much else.

Kurt

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@kschrader wrote:

I will certainly keep the cord.  I was wondering if it had any applications to another device, but I suppose the business end that plugs into the RG might be special in some way and thus wouldn't work on much else.

 

Kurt

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No, notihng special about the old power supply, except you'll have yours when the BBU takes a crap, which is better than those that had the BBUs installed by an AT&T install tech, because for some brainless reason they told them to not leave the old power supply with the customer.

What's odd, is they won't leave the darn power supplies behind with the customer, but when it comes time for you to return any of your equipment they tell you not to ship the power supplies back with it.

__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell