Contributor
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2 Messages
Community forum sign up fails
I have Windows 7 with high speed Internet service. I am trying to join the AT&T Community forum without success. I fill out the Join a Community page (select a Community ID, enter email & a password I select, etc.). I check the box that says I agree to terms and conditions, check the I'm not a robot box, and click the Sign Up button. Then I get an orange box at the top that says:
Authentication Failed, Authentication Ticket Mismatched, failed authentication
I don't know what that message means. I am not logging in to an existing account. I am trying to create an account so I can post to the DirecTV forum. Please help!
Constructive
Former Employee
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32.9K Messages
6 years ago
how are you posting if your sign up failed?
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Iamnotarobota
Contributor
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2 Messages
6 years ago
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_xyzzy_
Expert
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15K Messages
6 years ago
Try using a different browser for comparison.
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