Iamnotarobota's profile

Contributor

 • 

2 Messages

Monday, May 7th, 2018 2:05 PM

Closed

Community forum sign up fails

I have Windows 7 with high speed Internet service.  I am trying to join the AT&T Community forum without success.  I fill out the Join a Community page (select a Community ID, enter email & a password I select, etc.).  I check the box that says I agree to terms and conditions, check the I'm not a robot box, and click the Sign Up button.  Then I get an orange box at the top that says:

              Authentication Failed, Authentication Ticket Mismatched, failed authentication

I don't know what that message means.  I am not logging in to an existing account.  I am trying to create an account so I can post to the DirecTV forum.  Please help!

 

Former Employee

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32.9K Messages

6 years ago

how are you posting if your sign up failed?

Contributor

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2 Messages

6 years ago

I can't post.  All I could do was ask the question about trying to signing up and getting an error message.

 



 

Expert

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15K Messages

6 years ago

Try using a different browser for comparison.

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