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crispy87's profile

Contributor

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1 Message

Monday, August 29th, 2016 12:05 AM

data i have a go phone 640 LTE

Just refilled my plan the same way I always do except this time I can only make calls and use messaging I have no cell data to get online how do I fix this

Community Support

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231.5K Messages

8 years ago

Hey there @crispy87!

 

Sorry to hear about your data troubles! What plan are you on currently? The $45 and $60 Monthly plan do indeed come bundled with data.

 

It is possible that the phone is experiencing data issues independently of the pre-paid plan. I would give our great Online Troubleshooting Tool for Internet a try!

 

Feel free to ask any questions, we’re always glad to help here in the Community Forums!

 

Kevin, AT&T Community Specialist

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