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May 4, 2015
yoomikim May 4, 2015
I just activated new account and tried to add money with a refill card, but I think I accidently entered the refill card pin number too early. Now it says the pin number is already used and wouldn't add money to my account. What should I do?
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May 2, 2015
swearingen May 2, 2015
What does it mean when you get a message that says Sim not provisioned? I have the money on my account & can't use my phone. Any insight would help a lot, thank you.
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May 4, 2015
Jacquie22482 May 4, 2015
Hello! I just purchased a Nokia 635 GoPhone. I bought the $45 plan that includes data. I can only access att.com from the internet. When I am at home connected to the WiFi, there isn't an issue. I have already reset my phone, spent 50 minutes on the phone with ATT Customer Care, and I still have no resolution. I turned off my WiFi, ensured that my cellular data is turned ...
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May 1, 2015
klscool May 1, 2015
I just renewed a GoPhone for the $100 / 365 day. I use this phone rarely and by renewing before the last year was up I now have $100 plus the $ not used from last year. After I paid the $100, I noticed that my plan was @ 25 cents / min for calls and there is an option for 10 cents / min. So the question is can I change this plan to the 10 cents / min and not lose my $, or...
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May 2, 2015
Mrkil1o1 May 2, 2015
Do rollover minutes pertain to a PrePay account?
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May 2, 2015
shelby5 May 2, 2015
How do i get ahold of customer service. Would like to talk to a live person
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May 1, 2015
TrishMitch5 May 1, 2015
Hello all - I would like to set up my daughters go phone account on auto refill each month but I am worried it will charge me now and not on her May 9th renew date. If I set it up now, will it wait and charge me on May 8th for a May 9th renewal or will it charge me now and give me a new renewal date? Any help will be appreciated! Thanks!
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Apr 30, 2015
smhuey Apr 30, 2015
I have a new GoPhone account for my new mobile hotspot. The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will that reset the expiry date to July-20-2016? 2) How much data does this $...
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May 1, 2015
ArtyMcarty May 1, 2015
Just a warning to everyone out there: I had someone else's card on my account! The card was from a town I have never been to and was a type I have never had before. Makes me wonder who has MY card on THEIR account..... Anyone else seen this?
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