Contributor
•
2 Messages
Someone else's credit card on my account!
Just a warning to everyone out there: I had someone else's card on my account! The card was from a town I have never been to and was a type I have never had before. Makes me wonder who has MY card on THEIR account.....
Anyone else seen this?
ATTMobilityCare
Community Support
•
15.2K Messages
9 years ago
Hi there! @ArtyMcarty Thanks for posting your account concerns. I’m sorry to hear this happened.
We do take account security very seriously, so rest assured your payment information is not on another account It is possible that a customer intended to make a payment on an account through our automated system and accidently keyed in either the incorrect phone or account number.. We’ll be happy to reach out and investigate this further. Please private message me by Clicking Here and provide the following information:
Your first and last name
Your account or phone number
The best date and time to contact you
Thanks!
Charise
0
0