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honda1200a's profile

Contributor

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1 Message

Thursday, May 1st, 2014 5:31 PM

Prepaid refill refund?

I am a new customer to go phone I purchased a mobile Wi-Fi device and set it up to use AT&T go phone and deposited a $25 refill card into that account.  However, I was unable to get the device to work and returned it.  I purchased an AT&T unite mobile Wi-Fi device which came with preinstalled.  Sim card.  I activated the device and purchased another $25 service for the AT&T device which is now functioning properly.

 

My question: How can I recover or transfer the unused $25 dollars that will not be used from the defective device?

ACE - Professor

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1.7K Messages

10 years ago

That is one thing a lot of people do not know.
AT&T Gophone account are for phones or Smart phones.
The data package come with it will not work on mobile WiFi or IPad.


You just lost your $25 Smiley Sad

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