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Posted Jul 25, 2014
6:56:39 AM
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Not Happy with ATT removing Data Package and Messaging Package Features with Go Phone

I've been enjoying AT&Ts Go Phone 25 cents a minute plan for years, which also allowed me to buy a $5 messaging package good for 30 days and a $5 data package for 5 Meg of Data. Then, ATT removed these.

 

Now, AT&T became greedy because only their $25 per month plan will allow you to get the $5 data package.  I'm not a talker so I don't need the $25 per month to talk on the phone.  This totally defeats the purpose of pay-as-you go when you have a $25/month payment. 

 

And now, I can only get the $5 messaging package if I shift to the 10 cents plan but have to pay $1 every day I use the phone for voice.  

 

I'm probably moving out of this package soon and going to the competitor.

I've been enjoying AT&Ts Go Phone 25 cents a minute plan for years, which also allowed me to buy a $5 messaging package good for 30 days and a $5 data package for 5 Meg of Data. Then, ATT removed these.

 

Now, AT&T became greedy because only their $25 per month plan will allow you to get the $5 data package.  I'm not a talker so I don't need the $25 per month to talk on the phone.  This totally defeats the purpose of pay-as-you go when you have a $25/month payment. 

 

And now, I can only get the $5 messaging package if I shift to the 10 cents plan but have to pay $1 every day I use the phone for voice.  

 

I'm probably moving out of this package soon and going to the competitor.

Not Happy with ATT removing Data Package and Messaging Package Features with Go Phone

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Jul 25, 2014 12:00:31 PM
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Community Manager

Hello, cyber888!

 

Thanks for posting. I'm sorry to hear your current plan doesn't meet your needs. We would hate to see you go, so please click here to send us a private message so we can discuss some alternatives.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, cyber888!

 

Thanks for posting. I'm sorry to hear your current plan doesn't meet your needs. We would hate to see you go, so please click here to send us a private message so we can discuss some alternatives.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Not Happy with ATT removing Data Package and Messaging Package Features with Go Phone

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