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Posted Nov 1, 2012
8:41:51 AM
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I think there is a problem with the charge on my purchase

Hello,I wonder about one point. Is the$25 Refill card necessary. I just checked my bank account, and realizes that $120 got subtracted from my account instead of $94. I assume that AT&T charged an additional monthly fee, and I thought the Refill card will be my monthly fee for the first month. I do not know why I should pay $50 instead of $25 for my first month. Please let me know what I should do.

Hello,I wonder about one point. Is the$25 Refill card necessary. I just checked my bank account, and realizes that $120 got subtracted from my account instead of $94. I assume that AT&T charged an additional monthly fee, and I thought the Refill card will be my monthly fee for the first month. I do not know why I should pay $50 instead of $25 for my first month. Please let me know what I should do.

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Nov 5, 2012 2:51:57 PM
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Did you by chance purchase the $25 data package along with your rate plan?  I suggest visiting here http://www.att.com/esupport/article.jsp?sid=KB92527#fbid=vHiROW4c98R for options to manage your account and get assistance.

 

Julie Rae

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*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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I think there is a problem with the charge on my purchase

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Did you by chance purchase the $25 data package along with your rate plan?  I suggest visiting here http://www.att.com/esupport/article.jsp?sid=KB92527#fbid=vHiROW4c98R for options to manage your account and get assistance.

 

Julie Rae

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Did you by chance purchase the $25 data package along with your rate plan?  I suggest visiting here http://www.att.com/esupport/article.jsp?sid=KB92527#fbid=vHiROW4c98R for options to manage your account and get assistance.

 

Julie Rae

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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