Contributor
•
1 Message
Help my gophone won't work?
I was on the 45 monthly plan and it renews on the 3rd. And I was on the gophone site looking at rate plans and I hit the back button and it changed me to the 60 dollar plan and then I changed if back and now it says I have to pay 45 dollars to activate my my service. But I already payed 45 on the 3rd. And I don't have money until the 3rd. So can someone please help me get my service back for free.
ATTMobilityCare
Community Support
•
15.2K Messages
9 years ago
Hi @Kyleman10
I’m sorry to hear that you were accidentally charged for a plan change made in error. I’d be happy to look into this for you and see what we can do! Can you please send me a private message by Clicking Here and include the following information?
Thanks!
Charise
0
0