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Posted Dec 13, 2013
10:09:39 PM
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Can I transfer my number from an old go phone to new go phone?

My go phone account is still active. I currently have an old flip phone that I've been using for years, and I'm considering getting a newer model go phone. It's such a hassel to change phone numbers though, so I want to make sure I can keep my number before I buy a new one. Can you transfer your number from one go phone to another? If so, what do I need to do to keep my number?

My go phone account is still active. I currently have an old flip phone that I've been using for years, and I'm considering getting a newer model go phone. It's such a hassel to change phone numbers though, so I want to make sure I can keep my number before I buy a new one. Can you transfer your number from one go phone to another? If so, what do I need to do to keep my number?

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Nov 2, 2015 1:32:42 PM
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Edited by ATTMobilityCare on Mar 9, 2016 at 3:06:34 PM

Hi ashrcurr,
All you have to do is switch the SIM card from your old phone to the new phone.

If the old SIM card is no longer available (due to device loss) your new phone will likely include a SIM card, or you can purchase one from an AT&T. Then all you have to do is go to www.wireless.att.com/activations , select GoPhone Activation, and follow the on-screen instructions.

 

Update – AT&T Mobility

 

Hello Community!

 

After looking at all of your feedback in the thread, we noticed that the link @julywashere helpfully provided (huge thank you to them for their solution) was directing our customers to our general activation page. We’ve updated the link to go directly to our GoPhone Activation page to avoid any confusion.

 

If after trying this link you’re still needing assistance, please feel free to contact us or ask our community for additional guidance.

 

Thank you,

 

-Kevin, AT&T Community Specialist

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Can I transfer my number from an old go phone to new go phone?

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Dec 14, 2013 2:09:27 PM
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Thank you! That's what I needed to know. I wasn't sure if your phone number was tied to the sim card or not.

Thank you! That's what I needed to know. I wasn't sure if your phone number was tied to the sim card or not.

Re: Can I transfer my number from an old go phone to new go phone?

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Jul 21, 2014 9:13:53 PM
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It is, but only as long as you want it to be Smiley Happy

It is, but only as long as you want it to be Smiley Happy

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Sep 20, 2014 7:07:53 PM
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Well, I followed the instructions on the activation page and now I have a new phone number when all I wanted to do is to transfer the number on the go phone that I lost to this new go phone.  How do I fix this?  

Well, I followed the instructions on the activation page and now I have a new phone number when all I wanted to do is to transfer the number on the go phone that I lost to this new go phone.  How do I fix this?  

Re: Can I transfer my number from an old go phone to new go phone?

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Nov 2, 2015 1:32:42 PM
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Edited by ATTMobilityCare on Mar 9, 2016 at 3:06:34 PM

Hi ashrcurr,
All you have to do is switch the SIM card from your old phone to the new phone.

If the old SIM card is no longer available (due to device loss) your new phone will likely include a SIM card, or you can purchase one from an AT&T. Then all you have to do is go to www.wireless.att.com/activations , select GoPhone Activation, and follow the on-screen instructions.

 

Update – AT&T Mobility

 

Hello Community!

 

After looking at all of your feedback in the thread, we noticed that the link @julywashere helpfully provided (huge thank you to them for their solution) was directing our customers to our general activation page. We’ve updated the link to go directly to our GoPhone Activation page to avoid any confusion.

 

If after trying this link you’re still needing assistance, please feel free to contact us or ask our community for additional guidance.

 

Thank you,

 

-Kevin, AT&T Community Specialist

Hi ashrcurr,
All you have to do is switch the SIM card from your old phone to the new phone.

If the old SIM card is no longer available (due to device loss) your new phone will likely include a SIM card, or you can purchase one from an AT&T. Then all you have to do is go to www.wireless.att.com/activations , select GoPhone Activation, and follow the on-screen instructions.

 

Update – AT&T Mobility

 

Hello Community!

 

After looking at all of your feedback in the thread, we noticed that the link @julywashere helpfully provided (huge thank you to them for their solution) was directing our customers to our general activation page. We’ve updated the link to go directly to our GoPhone Activation page to avoid any confusion.

 

If after trying this link you’re still needing assistance, please feel free to contact us or ask our community for additional guidance.

 

Thank you,

 

-Kevin, AT&T Community Specialist

Re: Can I transfer my number from an old go phone to new go phone?

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Aug 13, 2016 6:08:36 PM
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Hi, I have a very similar question. A few days ago, I actually lost my phone. I can't track it down with find my iPhone - I've already tried. I'm really just hoping there is a way I can register my active Gophone plan with a different phone..help please?! I do not have the SIM card. I only have an active Gophone plan to work with.
Hi, I have a very similar question. A few days ago, I actually lost my phone. I can't track it down with find my iPhone - I've already tried. I'm really just hoping there is a way I can register my active Gophone plan with a different phone..help please?! I do not have the SIM card. I only have an active Gophone plan to work with.

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Aug 17, 2016 5:39:18 PM
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Same question.    What to do?

Same question.    What to do?

Re: Can I transfer my number from an old go phone to new go phone?

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Aug 20, 2016 11:46:19 PM
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Edited by Tootallboy on Aug 21, 2016 at 12:13:52 AM

I just went through this same thing myself and what you don't want to do is click on the link referred to above (http://www.wireless.att.com/activations) for trying to activate a new go phone SIM card with your current number.  If you follow the link above it will activate your new SIM card, but it will be with a new number because it's opening a new account for you.  If your activating a new SIM card and wanting to keep it the same telephone number like myself, then you will want to call 1-800-331-0500 (To have your new sim updated to your account).  This process can not be done on line and only through speaking with a customer service rep on the phone.  I repeat you can not do this online!!  I hope this helps :-)

 

 

 

 

 

 

 

 

I just went through this same thing myself and what you don't want to do is click on the link referred to above (http://www.wireless.att.com/activations) for trying to activate a new go phone SIM card with your current number.  If you follow the link above it will activate your new SIM card, but it will be with a new number because it's opening a new account for you.  If your activating a new SIM card and wanting to keep it the same telephone number like myself, then you will want to call 1-800-331-0500 (To have your new sim updated to your account).  This process can not be done on line and only through speaking with a customer service rep on the phone.  I repeat you can not do this online!!  I hope this helps :-)

 

 

 

 

 

 

 

 

Re: Can I transfer my number from an old go phone to new go phone?

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