Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Posted Dec 9, 2012
9:04:35 PM
AT&T sends email after each GoPhone Usage

I just got my Wife a ZTE Z221 model GoPhone. Every time the phone gets used an email is received from AT&T saying something like "$.10 used. $---.-- funds remaining.". How can I disable these annoying messages? She doesn't want to be reminded how much time/funds still remain after the phone gets used. Unless the minutes roll over the next time the minutes are renewed, she will never use up the $25 worth of minutes in 90 days. So how can I disable these annoying emails from AT&T?

I just got my Wife a ZTE Z221 model GoPhone. Every time the phone gets used an email is received from AT&T saying something like "$.10 used. $---.-- funds remaining.". How can I disable these annoying messages? She doesn't want to be reminded how much time/funds still remain after the phone gets used. Unless the minutes roll over the next time the minutes are renewed, she will never use up the $25 worth of minutes in 90 days. So how can I disable these annoying emails from AT&T?

5
(1)
  • Rate this reply
View profile
Solved
Dec 13, 2012 10:35:15 AM
5
(1)
Former Moderator

aznetcowboy,

 

     Here is a link with a manual for your phone.

 

Device How-To center

 

It's been a while since I've used a GoPhone plan but I believe you can shut that feature off by doing the following,

 

Sign into your online GoPhone account

Look under Account Summary

Locate End of Call Notification

Click Edit and change from on to off

Save

 

Thank you,

James

 

 

 

Accepted Solution

AT&T sends email after each GoPhone Usage

720 views
1 reply
(1) Me too
(1) Me too
Reply
View all replies
(1)
Highlighted
5
(1)
  • Rate this reply
View profile
Solved
Dec 13, 2012 10:35:15 AM
5
(1)
Former Moderator

aznetcowboy,

 

     Here is a link with a manual for your phone.

 

Device How-To center

 

It's been a while since I've used a GoPhone plan but I believe you can shut that feature off by doing the following,

 

Sign into your online GoPhone account

Look under Account Summary

Locate End of Call Notification

Click Edit and change from on to off

Save

 

Thank you,

James

 

 

 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

aznetcowboy,

 

     Here is a link with a manual for your phone.

 

Device How-To center

 

It's been a while since I've used a GoPhone plan but I believe you can shut that feature off by doing the following,

 

Sign into your online GoPhone account

Look under Account Summary

Locate End of Call Notification

Click Edit and change from on to off

Save

 

Thank you,

James

 

 

 

Re: AT&T sends email after each GoPhone Usage

2 of 2 (605 Views)
Solution
Advanced
You must be signed in to add attachments
Share this post
Share this post