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Posted Oct 25, 2012
11:22:19 AM
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$.70 911 charge?
Edited by ATTDmitriyCM on Dec 26, 2013 at 8:53:39 AM

I have been using the GoPhone for over a year, and it has been nothing but a pain in the bneck since. Last month alone, you magically removed over 100 of my minutes, and now this time you seem to have taken out $.70 for a 911 call I never made!!! Why would there be a fee for that anyways, when I already PAY FOR MINUTES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! That YOU took out -__-
MY plan renews today, I want me refund. I want my account back up to $25 so it will roll over nicely, then I'm most likely dropping ATT for a more reliable service.

I have been using the GoPhone for over a year, and it has been nothing but a pain in the bneck since. Last month alone, you magically removed over 100 of my minutes, and now this time you seem to have taken out $.70 for a 911 call I never made!!! Why would there be a fee for that anyways, when I already PAY FOR MINUTES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! That YOU took out -__-
MY plan renews today, I want me refund. I want my account back up to $25 so it will roll over nicely, then I'm most likely dropping ATT for a more reliable service.

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Oct 26, 2012 8:07:06 PM
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It's not a 911 call, it's a 911 fee charged by the state.

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$.70 911 charge?

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Oct 26, 2012 2:37:21 PM
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By the sound of it the $0.70 is the monthly 911 fee assessed to everyone even on postpaid service, you can confirm that by checking your online account for where the $0.70 was deducted. http://www.wireless.att.com/learn/gophoneE911.jsp
By the sound of it the $0.70 is the monthly 911 fee assessed to everyone even on postpaid service, you can confirm that by checking your online account for where the $0.70 was deducted. http://www.wireless.att.com/learn/gophoneE911.jsp

Re: I want my $.70 refund NOW.

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Oct 26, 2012 7:35:01 PM
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Next time, take your SIM out before making the 911 call.  Maybe that's the way to avoid the charge.

pb

Next time, take your SIM out before making the 911 call.  Maybe that's the way to avoid the charge.

pb

Re: I want my $.70 refund NOW.

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Oct 26, 2012 8:07:06 PM
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It's not a 911 call, it's a 911 fee charged by the state.

It's not a 911 call, it's a 911 fee charged by the state.

Re: I want my $.70 refund NOW.

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Oct 26, 2012 11:29:56 PM
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So we aren't told of this fee, then get charged for it on a GoPhone that will only renew if it has the EXACT amount in the account? Oh, it wouldn't be an issue if I could just put $.70 inside the account, but I can't! I can only add a minumum of $10.00. I'm done with you AT&T, you've screwed my account over so many times.

 

Unless they allow you to add to your account only what's missing, i.e. the .70 i needed, then I'm done with this bull.

So we aren't told of this fee, then get charged for it on a GoPhone that will only renew if it has the EXACT amount in the account? Oh, it wouldn't be an issue if I could just put $.70 inside the account, but I can't! I can only add a minumum of $10.00. I'm done with you AT&T, you've screwed my account over so many times.

 

Unless they allow you to add to your account only what's missing, i.e. the .70 i needed, then I'm done with this bull.

Re: I want my $.70 refund NOW.

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Oct 27, 2012 1:31:17 AM
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unfortunately all wireless carriers have fee's and charges that apply to prepaid services in the same way as well unfortunately. They are not announced either unless all the terms and conditions are reviewed unfortunately.
unfortunately all wireless carriers have fee's and charges that apply to prepaid services in the same way as well unfortunately. They are not announced either unless all the terms and conditions are reviewed unfortunately.

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Oct 28, 2012 1:46:04 PM
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So we aren't told of this fee, then get charged for it on a GoPhone that will only renew if it has the EXACT amount in the account? Oh, it wouldn't be an issue if I could just put $.70 inside the account, but I can't! I can only add a minumum of $10.00. I'm done with you AT&T, you've screwed my account over so many times.

 

Unless they allow you to add to your account only what's missing, i.e. the .70 i needed, then I'm done with this bull.

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It is a state or local tax,  I live in California and their is no tax on prepay with AT&T. 

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So we aren't told of this fee, then get charged for it on a GoPhone that will only renew if it has the EXACT amount in the account? Oh, it wouldn't be an issue if I could just put $.70 inside the account, but I can't! I can only add a minumum of $10.00. I'm done with you AT&T, you've screwed my account over so many times.

 

Unless they allow you to add to your account only what's missing, i.e. the .70 i needed, then I'm done with this bull.

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It is a state or local tax,  I live in California and their is no tax on prepay with AT&T. 

Re: I want my $.70 refund NOW.

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