Explore & discover

Helpful Links

changing prepaid plan

Highlighted
Contributor

changing prepaid plan

Can I change my prepid plan to a monthly plan? Can I roll my existing balance to the new plan? How do I do it?

792 Views
Message 1 of 3
ACE - Expert
Solution
Accepted by topic author
Accepted by Scrobber
‎03-13-2018 6:00 PM

Re: changing prepaid plan

Sure, just login to your prepaid account and change your plan. You don’t have to do anything to your balance, it will automatically be used to pay for your plan. Here is an article on how to change your plan: https://www.att.com/esupport/article.html#!/wireless/KM1040985

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 3
ACE - Expert

Re: changing prepaid plan

If you are asking if you can change your prepaid to a postpaid plan, you need to contact customer support to do that. That can’t be done online.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 3
Share this topic
Share this topic
Additional Support