Contributor
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2 Messages
Unlimited Data not working
Hi, I purchased the Unlimited Data sim kit and a $25 plan for my iPad on December 26th. The $25 plan gave me 2 gb, as said, but my unlimited data is not working. I also did not receive a phone number, so I cannot log into my AT&T prepaid account. All of my devices are AT&T, but I will be gone for 6 months in about a month and need about a month of unlimited data. Please help, I really hope I didn't waste $35.
Gary L
ACE - Expert
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16.5K Messages
5 years ago
If you want unlimited data, you needed to pay for the unlimited plan, you only bought the 2GB plan. Sorry.
I'd recommend doing your iPad plans here. https://buyasession.att.com/
Or via the iPad, but since you've activated a plan already, I'm not sure how that would work.
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formerlyknownas
ACE - Sage
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117.2K Messages
5 years ago
The $10 SIM card kit was only a SIM card. Retailers like Best buy sell them, but ATT gives them free with service. It doesn’t include service
There is no unlimited iPad data plan. I think the largest plan available is 10 gigs, but more can be purchased.
Prepaid phones can buy unlimited plans, and have 10 gigs of hotspot as well.
When your 2 gigs is done you can buy a bigger amount of data.
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Gary L
ACE - Expert
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16.5K Messages
5 years ago
It's not technically "prepaid" but there is an unlimited plan that you can prepay for...
https://buyasession.att.com/sbd/Common/ShopRatePlans.action
$35 for one month and $29.99 for recurring.
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hedgepups
Contributor
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2 Messages
5 years ago
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formerlyknownas
ACE - Sage
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117.2K Messages
5 years ago
@hedgepups
Your communicating with customers, not ATT. They choice to advertise on the sim kit, not ours
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