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Pausing Payment


Pausing Payment

I am going on a vacation outside the US for two months, I don't want to pay my plan because I won't use it but I don't want to lose my number when I come back. Would just cancelling autopay for these months work?

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Re: Pausing Payment

i would say no it wouldnt work but the people in the forum will need more information, post paid or  prepaid? what plan are you on

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ACE - Expert
Accepted by Employee (Employee)
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‎05-07-2019 7:37 AM

Re: Pausing Payment

If you have postpaid service, you can’t pause billing. If you have prepaid, yes you can cancel autopay but if you are gone more than 2 months, you may lose your number. If your prepaid balance is $0 for more than 60 days after your plan expires, your account is closed and you lose your number. 

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