Explore & discover

Helpful Links

My balance vs plan renewal

Contributor

My balance vs plan renewal

I have a balance of 45 $ in my account. I’ll renew 35 $ plan. Will it automatically keep the 10 $ for the next month so I will just pay 25$ next month?

1,101 Views
Message 1 of 4
Highlighted
ACE - Expert
Solution
Accepted by (Former Employee)
Accepted by beckyww
‎08-13-2018 12:08 PM

Re: My balance vs plan renewal

Yes provided that $10 does not expire before then. You need to check the expiration date. As long as you add next month’s $25 before the $10 expires, you won’t lose it.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 4
Contributor

Re: My balance vs plan renewal

Thank you.

Message 3 of 4
Contributor

Re: My balance vs plan renewal

I added a $50 prepaid plan to my account before my plan ran out. I have an account balance of $50 so will it restart itself at midnight? 

Message 4 of 4
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support