Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
warrenkyras1's profile

Contributor

 • 

1 Message

Friday, July 12th, 2019 6:16 AM

Error Logging into AT&T account

Hello.

Every time I attempt to log into my AT&T prepaid account I always get a message stating "Error, cant log me in at this time!". Please provide account troubleshooting. I purchased a $55 dollar monthly plan and didnt realize I had not changed my plan. I have not used the data and such. Is there a way I could change my plan so that it reflects what I purchased?

Thank you.

Community Support

 • 

230.7K Messages

5 years ago

Hello @warrenkyras1,

 

Allow us to lend a helping hand. Are you using the app or the website? Have you tried clearing your cache and cookies? Thank you.

 

Makaela, AT&T Community Specialist.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.