10-30-2019 7:26 PM
I'm a new user. My gophone activated. I selected 25$ and still did not pay for it. How can I switch to 2$?
I checked some forums threads before asking a question here. People wrote that I should be able to switch to 2$ or .25 cents after activate
Also, AT&T support posted something like this "Activate -> do not pay -> go into account -> switch to 2$"
But how? In my account, it displays just 3 plans and nothing about 2$ or .25 cents
10-30-2019 7:49 PM
Are you using a smartphone? If so you have to select a plan with data first. But before you pay you can you select a pay per use plan.
10-30-2019 10:54 PM
I have no idea why I cannot select 2$ plan. it displays just 3 plans in my account.
I activated sim card and got the number. it should display 2$ plan somewhere? right now I see only 3 monthly plans and nothing else.
- edited 11-01-2019 6:46 AM
What web site are you going to? Those aren’t prepaid phone plans, which also explains why you aren’t seeing the $2 plan. What kind of device do you have? I think you may have gotten a data only SIM card.
11-01-2019 7:46 AM
Yes, @sandblaster that is the prepaid website and those Look like data connect plans, not phone
11-01-2019 7:48 AM
@johngalt13 What device are you activating? Those plans are for tablets, hotspots, etc, and will not work in a phone. Who sent/gave you that SIM card?
- edited 11-01-2019 5:05 PM
If someone will search this thread.
Solution: for whatever reason AT&T cannot recognize IMEI as a basic device. Even if you'll select "smartphone" it will provide only 3 monthly plans. Probably AT&T system thinks it's a tablet or something else.
I found an old phone. Inputted IMEI from the old phone and got 2$/.25$ plan. Then I called AT&T to change IMEI my smartphone Meizu and I can use it right now.
Possible solution: if you do not have an old phone you can generate any IMEI which AT&T cannot recognize then change it to your phone IMEI.
An article which saved me a lot of time - https://www.calazan.com/att-gophone-how-to-get-the-10-centsminute-plan-with-your-smartphone/ (yup it's old but method works)
Do not trust people who said that possible to change the plan after activation. Just generate IMEI first and you'll see 2$ and .25$ plans on the next page.
11-02-2019 7:30 AM
@johngalt13 Just an FYI if you don’t have VoLTE in your notification bar, you will lose service somewhere down the road. If At&t doesn’t recognize the IMEI, it’s a 3g only phone. Using a dummy IMEi can get you the right plans, but in the long run, cannot make the phone work.
11-02-2019 8:01 AM
yep, but I have 4G. just AT&T system recognized my phone as a tablet or something else. Not sure why they using IMEI recognition. Just all other carriers never ask about IMEI
11-02-2019 8:21 AM
@johngalt13 Because if they don’t recognize the IMEI and it’s not using VoLTE (that’s not the same as getting a 4g data signal) your phone will eventually get kicked out of the network.
11-03-2019 11:50 AM
my phone supports Voice Over LTE. my question was about why I cannot get 2$ plan.
Answer: because AT&T recognized my phone through IMEI (which looks stupid) as a tablet or something else. And I cannot get 2$ plan even after activation.
So the method that you posted not working.