Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
Billypendergra's profile

Contributor

 • 

1 Message

Saturday, December 22nd, 2018 2:19 PM

I have an att prepaid SIM card

I'm trying to reactivate an old SIM card and put a phone card how do I reactivate the Sim card.

Accepted Solution

Official Solution

ACE - Expert

 • 

64.7K Messages

5 years ago

You can’t reactivate a deactivated SIM card. If your account balance has been at $0 for more than 60 days, your account has been closed and your number is gone. You will need to open a new account with a new number and new SIM card. If you can still log into your prepaid account, your SIM card is still active. Just refill/renew your plan.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.