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I have an att prepaid SIM card


I have an att prepaid SIM card

I'm trying to reactivate an old SIM card and put a phone card how do I reactivate the Sim card.

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ACE - Expert
Accepted by ACE - Professor (ACE - Professor)
Accepted by adidaskid808
‎12-23-2018 7:08 AM

Re: I have an att prepaid SIM card

You can’t reactivate a deactivated SIM card. If your account balance has been at $0 for more than 60 days, your account has been closed and your number is gone. You will need to open a new account with a new number and new SIM card. If you can still log into your prepaid account, your SIM card is still active. Just refill/renew your plan.

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