05-28-2019 12:17 PM
I have a used unlocked S5A that I'd like to upgrade to marshmallow. I purchased a prepaid talk and text plan and sim which is activated and paid for. Requests to update the software are still met with "your software is up to date". It's at 5.1.1. Do I have to be in an area of the US with an active phone connection as well as a wireless data connection. My plan has no data. I live in Canada. I have a cottage in Point Roberts which has a very weak ATT cell service although it is OK for messaging. I thought I knew what the base requirements are for updating. What am I missing?
Solved by: Go to Solution.
05-28-2019 1:21 PM
Sorry, but At&t won’t even have the update in the server anymore.
@GLIMMERMAN76 any ideas or is he on his own.
05-28-2019 2:32 PM
I’m pretty sure the OP must be in the USA and I think that the OP is still in Canada.
05-28-2019 3:08 PM
05-28-2019 3:13 PM
You will need a data plan and reliable WiFi connection. Unfortunately, there is no way to assure you will get an update that should have come almost 3 years ago.
05-28-2019 6:28 PM
06-04-2019 6:41 AM
06-04-2019 7:02 AM
Nice! Hope you got some sight seeing in to.
06-04-2019 7:07 AM
07-24-2019 8:14 PM
So my phone is a galaxy s5 active . It tell me that I have the latest operating system but I don't. I have 4.4.4 or somethkng. 4 I had the phone sitting in my dresser from 2015 untillb%*"by&jhJrhhhe
07-28-2019 9:45 AM
10-04-2019 12:26 PM
I bought Samsung s8 in at&t one year ago. I have operation system Android 8 and can't update the phone to Android 9(Pie) . My phone does't see update of software. What i need to do for update my phone?
10-04-2019 12:30 PM
I have bought Samsung S8 in at&t one year ago. I have operation system Android 8 and can't update the phone to Android 9(Pie) . My phone does't see update of software. What i need to do for update my phone?
Visit these related resourcesView Apple Device News!