Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Anyone else still using an iPhone 14 with AT&T having issues?

Hello,My phone will suddenly not connect to cellular at all - continually says "Searching". AT&T store gave me a new SIM card, but that did not seem to resolve the issue. I've also tried resetting the network settings. At some point, it connected again, but the issue seems to come and go. Anyone

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Help me decide between AT&T Next or iPhone Upgrade program

I'm switching from T-mobile to AT&T, and I'm trying to decide if I should go with their Next program for phone upgrades, or purchase the phone directly from Apple for more convenience. From what I've gathered the Apple upgrade program also offers Apple care which would be nice to have but is mo

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Sim related issue

I have recently bought an iphone 15 pro and i don't know which AT&T number was attached to it . Can anything help me from this or how can i get my device unlocked as it is fully paid but didn't completed the 60 days period .

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I paid the $3.99 for ActiveArmor Mobile Security for the Wifi Security Advance

It still won't activate it and it's already been paid for. What should I do my number is ( Edited as per community guidelines)

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13

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Transferring From Another Provider

Can I ask request compensation for all these issues I've had to deal with from AT&T? Has anyone had issues transferring from another provider and what was the resolution? I created an account online with AT&T, verified military service, tried purchasing two phones online, applied my milita

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21

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Deceptive Promotion For Free Galaxy Watch 6 40mm

I upgraded my phone back at the end of December 2023 to the galaxy s23 ultra because it was supposed to come with a free galaxy watch 6 40mm smart watch. The s24 ultra was coming out I'm just a couple of weeks and that was the phone I was going to get, but because I saw this promotion online, I went

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Random "maintenance mode" blocked text messages for nearly two hours

I was not receiving expected text messages for nearly two hours. Then suddenly at least a dozen arrived at the same time. I called ATT to ask what was going on and they told me they detected "unusual network activity" in my neighborhood and put my phone into maintenance mode. Shouldn't we get some k

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Iphone 12 - can't call out or receive calls

For the past week everytime I try to call any number on my iphone it is immediately dropped. When others try to call me it is dropped before it even rings.

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12

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Missing Text Messages and Voicemail Notifications

When I turn my phone back on, after having it in airplane mode, I don't receive text messages from the time that it was off and I get no notifications of any voicemail messages. If I check my voicemail manually, I can retrieve the messages. However, the text messages never appear, even after I get o

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66

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AT&T says my phone is prepaid when it's not

I've been trying to unlock my Motorola razr+ that was bought on a postpaid installment plan. I've paid off the installment plan and have been trying to unlock the phone, but every time I try, it gets denied and says that it's a prepaid phone and I need to do it through the myATT app. When I go to th

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(12)
Anyone else still using an iPhone 14 with AT&T having issues?

Hello,My phone will suddenly not connect to cellular at all - continually says "Searching". AT&T store gave me a new SIM card, but that did not seem to resolve the issue. I've also tried resetting the network settings. At some point, it connected again, but the issue seems to come and go. Anyone

Questions

7

0

0

Sim related issue

I have recently bought an iphone 15 pro and i don't know which AT&T number was attached to it . Can anything help me from this or how can i get my device unlocked as it is fully paid but didn't completed the 60 days period .

Questions

9

0

0

Lost Trade in Multiple Attempts

About a year ago I had ordered an iPhone 14 in place of my iPhone 11. I had received the new one and packaged the trade in for mailing. I had followed the instructions given to me. After a few months it was determined that AT&T never received the trade in so now it puts me responsible. After mul

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13

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actualizacion de android en un s21fe

buenas tardes el dia jueves trate de actualizar mi celular por medio se smartwitch, pero en el proceso se quedo la pantalla celeste con unas letras, ya no puedo hacer nada, fui a la tienda oficial de samsung y me dijeron que ellos no pueden hacer nada ya que el celular esta registrado por AT&T,

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15

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Alcatel flip phone Ring

Had to replace my father Alcatel flip phone. His old phone had Johnny Cash Ring of fire ringtone with no SD card in the phone. How to download Johnny Cash Ring of fire ringtone to new Alcatel flip phone

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Closed

unlock request

Hi i bought one broken iphone from facebook marketplace,i found that its locked to att and i cant use it any more i placed device unlock req,but its denied for payment due i would like to know how to get unlock code as the owner of the phone not responding to my calls, and this phone is with me ,,

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Trending Accepted Solutions

(12)

Accepted Solution

Official Solution

Unlock My IPhone

Unlock 

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481

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Official Solution

ipad cellular data mysteriously stopped

I have an iPad Air (3rd) that has had AT&T wifi+cellular since 2019 when i purchased it. Today i tried to use the cellular and now It is asking me to add a cellular plan (transfer from other device or add a new plan).  My Callier is listed as "iPad 58.0" and the Data number is "unknown".&n

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73

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Accepted Solution

Official Solution

Urgent Help Needed: Purchased Phone Blacklisted by AT&T

Hello, I hope this message finds you well. I recently purchased a Google Pixel 7a from a seller on Leboncoin, a platform based in France. Yesterday, to my dismay, I discovered that the phone has been blacklisted by AT&T. Unfortunately, the seller has deleted their account, and I do not have thei

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59

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Accepted Solution

I am travelling in China but my iphone is locked, can't use

I am travelling in China but my iphone is locked, can't use. Could you please unlock the phone? SN: ( Edited as per community guidelines)

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45

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Accepted Solution

ATT reported my newly bought device as lost or stolen. I am not a customer and bought the phone directly from samsung

My samsung galaxy s24 ultra that was bought new from Samsung directly was reported lost and stolen by ATT. I did not report my device as lost or stolen. I am not and have never been an ATT customer. My service carrier has suspended my line and informed me to contact att to remove the blacklist since

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