shopping problems

Hello June! 

 This is your Enjoy Expert Tra. I noticed the address associated with your order is an AT&T store. Due to Enjoy’s contract with AT&T we are unable to deliver to the store.

 However, I would be happy to meet you at your home, workplace, or even a coffee shop. 

 Please let me know an address that would work and I can give you a more precise eta!

 Thanks,

 Tra

Expert-Detroit

 

I sent her a response this morning but it's evening now and she never got back to me. After I read the email, I called AT&T's customer service. The automated service transferred me to tech support. It was so frustrating. Getting to someone who could help me was an ordeal in itself.

 

Finally, I talked to a human and was told "Enjoy" gives same day service. If the order was placed on Sunday and it is now Tuesday -- that's not same day delivery. Numerous people from AT&T have told me the order can't be changed back to store delivery. By two people, I was given "Enjoy"'s phone number : 1-888-463-5569. When I call that number, I receive a message that the number is "not in service." Nobody checked this out?

Finally, I cancelled the order. "Enjoy" is a third party that has destroyed my long relationship with AT&T. Our family is now making plans to switch all of our phones to another carrier since AT&T no longer serves its customers.

June