Explore & discover

Helpful Links

Re: protection against SIM swapping

Contributor

protection against SIM swapping

With enhanced security turned on and a passcode set,

 

1) is the passcode always needed to move any of the phone numbers on the account to a new phone, or only for the main phone number?

2) does an the authorized user also always need the passcode to make this kind of change?

 

68 Views
Message 1 of 2
Highlighted
Administrator

Re: protection against SIM swapping

Hi @acompux,

 

Thank you for reaching out to us today. Any user on the account will need the passcode in order to make any changes to the account. Please let us know if you have any further questions.

 

Darais, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic
Announcements
NEW - Take a look at our best value & price ever for unlimited wireless - AT&T Unlimited Starter and AT&T Unlimited Extra plans!

Additional Support