Contributor
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2 Messages
invoice for online order
my ipad was stolen and only have the shipping details, order#, invoice#,Ship ID#, but no serial or imei# how can i get that info to report my loss?
Contributor
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2 Messages
my ipad was stolen and only have the shipping details, order#, invoice#,Ship ID#, but no serial or imei# how can i get that info to report my loss?
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @Andyconda,
Thanks for your post. We can definitely help you with you loss.
Its best if we continue in private so we're sending a personal message (PM). Please reply to the PM from ATTCares located in your forums inbox to get started.
Kenneth, AT&T Community Specialist
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Andyconda
Contributor
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2 Messages
5 years ago
Thanks! I got the serial # from the invoice that one of the reps sent me
so now just to complete the claim I filed previously and all should be
good! Thank you for the reply y’all have been so awesome in your customer care
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ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @Andyconda,
You're very welcome. Please don't hesitate to contact us with any further questions or concerns that you may have in the future. We're always happy to help!
Sean, AT&T Community Specialist
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