Helpful Links

Phone & Device Upgrades

AT&T Upgrades Community
Tips for upgrading your devices!
Phone & Device Upgrades
Hot Topic Messages in Phone & Device Upgrades

Account and number still not connected to new device... help

Lost phone, bought new prepaid phone, switched account over, however my new device is still under new phone number
by LINDS1984 on Apr 15, 2018 3:50 PM
1 1 Reply 101 Views
101 Views

A new phone not purchase from ATT

I bought a Mi Mix2 new phone and try to use it with my pre-paid account. I update the IMEI ID sucessfully. But my new phone still ...
by Shelt0nlu on Apr 15, 2018 7:22 AM
3 3 Replies 102 Views
102 Views

How do I get my previous SIM card deactivated?

I called around 9 pm to reactivate previous SIM card for iPhone 5 and I was told to send a message 3 hours later in order to react...
by Lanorm on Mar 3, 2018 9:56 PM
0 0 Replies 320 Views
320 Views

Cannot get past Google verification process on Galaxy s7 active

SAMSUNG GALAXY SURE ACTIVE WILL NOT NOT BOOTUP CORRECRLY AFTER HARD RESET
by Jrl7100 on Feb 2, 2018 8:51 AM
1 1 Reply 351 Views
351 Views
Announcements...

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Activate your device online. View Online Upgrade Help!
All about the iPhone 8, 8 Plus & iPhone X. View New iPhone Help!
All about new devices. View New Device Help!
Top Kudoed Authors
Get help using and troubleshooting your smartphone, tablet, or wearable in Device Support.