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TRILEY1968's profile

Tutor

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9 Messages

Friday, June 17th, 2016 4:51 PM

What is taking At&t so long to update the Galaxy Note 4 to Marshmallow?

How long do we have to wait for this phone to be updated to the latest software. It is almost time for my upgrade for a new phone and the new Note will be out before the Note 4 receive's Marshmallow. This is really sad and a shame how At&t treat's their loyal customers.

Community Support

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15.2K Messages

8 years ago

Hello @TRILEY1968

 

Thank you for posting your question about the Note 4 Marshmallow update. I definitely understand the frustration over not having the latest update for your device. We absolutely appreciate your loyalty and are working with our device support teams to share the feedback.

 

We don’t currently have an estimated time of launch, but will update the community as soon as we have more details on it.

 

We thank you for your patience and invite you to join our Marshmallow Updates & Discussion Thread where you can get additional information as it becomes available.

 

We appreciate your business and have a great day!

 

Tim, Community Specialist

Scholar

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177 Messages

8 years ago

You're marking this solved? There's still no update for the Note 4! Answering the question doesn't solve the problem.
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