Tutor
•
3 Messages
Website no longer shows the date for "Upgrade Eligibility"
The website use to show the "upgrade eligibility" date but now it only shows "upgrade now" for AT&T Next.
I called customer support and they were able to give me the "upgrade eligibility" date but I feel that the website should show this date.
I asked customer support if there was any contact to send my problem about the website and the response was "No, this is just how the AT&T website works."
Well I'm glad to be a customer of a company that listens to its customers and likes to hide legal binding contract information from its customers.
Thanks for listening,
Accepted Solution
Official Solution
loganic
Former Employee
•
636 Messages
10 years ago
When you've logged in
Profile -> update my profile.
You should see 3 tabs, account info/User info/Marketing preference
Hit user info.
Select the line in question.
Voila, contract date.
-Alex
0
kdfederer
ACE - Expert
•
13.1K Messages
10 years ago
0
0
Goroth
Tutor
•
3 Messages
10 years ago
Customer support did tell me that it was the same as my contract end date but they could not tell me how to find the contract date online.
0
0
Goroth
Tutor
•
3 Messages
10 years ago
0
0