- edited 09-18-2018 11:39 AM
Get The Latest And The Greatest With Next!
AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments or the ability to upgrade to the latest smartphone sooner.
Want to upgrade using your Next plan? Shop now! Upgrading a device online is super fast and easy!
How It Works:
AT&T Next Every Year
New device every year
Lower monthly device payment
12 monthly payments or 50% of retail device cost paid off and trade-in of eligible device
24 monthly payments or 80% of retail device cost paid off and trade-in of eligible device
Pay Off Phone
Wondering what your upgrade options are?
Dial *NEW# (*639#) to check for upgrade eligibility
Log into your account to see what is available to you!
Commonly Asked Questions
When can I upgrade with AT&T Next or AT&T Next Every Year
After you have been billed and made two monthly installment payments, as long as your account is in good standing, you are eligible to take advantage of our pay-to-upgrade option. For AT&T Next, pay a lump sum amount that fulfills 80% of the retail price in order to upgrade with eligible trade-in. For AT&T Next Every Year, pay a lump sum amount that fulfills 50% of the retail price in order to upgrade with eligible trade-in. Please note that to trade in your smartphone, it must be fully functional and in good physical condition.
Do I own the smartphone? Or is this a leasing offer?
The smartphone is yours, and you're responsible for the monthly installment payments. You're also responsible for any loss, theft, or damage to the smartphone—both during the installment agreement period and afterward. We recommend you purchase the optional mobile insurance to protect your investment.
Can I purchase any smartphone with AT&T Next or AT&T Next Every Year?
Yes, AT&T Next and AT&T Next Every Year are available purchase options with any smartphone.
Can I pay off my smartphone early?
Yes, you have the option to pay off the remaining balance of your installment agreement in full at any time.
What payments are due if I cancel AT&T Next or AT&T Next Every Year?
With AT&T Next and AT&T Next Every Year, if you cancel your wireless service with AT&T, the full outstanding balance on your installment agreement becomes immediately due.
For more answers to your questions, click here.
ChrisZ, AT&T Community Specialist
AT&T Customer Care
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Solved by: Go to Solution.
- edited 09-12-2017 5:15 PM by ATTDmitriyCM
When I check my account I have a small fee that I can pay to upgrade my phone. The iPhone 8 is rumored to come out in the next few weeks and also be available for pre-order, allegedly.
Hypothetically speaking, when you pre-order an announced iPhone, and you have a NEXT upgrade fee to pay, do you pay that fee at the same time you pre-order? Basically what I'm trying to ask is, I won't be denied a chance to pre-order because I have an upgrade fee I have to pay. Is it done at the same time (pay upgrade fee, then immediately pre-order)? And can this fee be paid on Apple's website when ordering, or does it need to be done on AT&T's site?
- edited 09-08-2017 11:24 AM
Yes you do, I have done this before and am going to do it again for the iphone 8. You do have to pay it first in order to pre-order. And yes you can do it on the website all at one time, pay the fee and put in the pre-order or you can do in store as well.
09-10-2017 7:06 AM
09-12-2017 12:31 PM
If you are trading in your old device instead of buying it out or are eligible for a free upgrade they don't make you return it until the new device comes in. Additionally they give you a grace period to return the old one so you can transfer your data (the new device is sent with a return label for the old one).
09-12-2017 2:07 PM
09-12-2017 2:13 PM
ATT does not lease phones. A Next plan is not a lease. It is simply the price of the phone split into 24 or 30 payments but you own the phone. If you are paying for an iPhone 7 on Next and opt to exercise the trade in option, the only credit you get are the remaining Next payments you don't have to make. The price of whatever phone you buy will still be the same, full retail price.
09-12-2017 4:57 PM
09-12-2017 5:03 PM
You can always pay for the X in full but if you want to buy the X on a Next plan, you either need to payoff your current Next plan or exercise the trade in option. If you do the trade in, you may need to make additional payments to get to your trade in point.
09-12-2017 5:47 PM
09-12-2017 6:02 PM
The way the Next trade in option works is you trade in your 7 after reaching your trade in point which means 12 payments on the 24 month plan or 24 payments on the 30 month plan. If you haven't reached your trade in point, you need to make additional payments before you can trade in. The only credit you get for the trade in is the remaining Next payments you don't have to make. You then start a new Next plan with the new phone. You might be better off just paying off the 7, get it unlocked and sell it yourself.
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