Upgrade Swap Question

gg4
Contributor

Upgrade Swap Question

I have a question about contract lengths in regards to cross-grading/upgrade swap.

 

Let's say that line A and line B are in a family plan. Line A's contract ends in 180 days, while B is already eligible to upgrade:

A used B's upgrade and bought a new phone. What if B decided they wanted to finally upgrade 180 days later, would B be able to use A's original upgrade, or would this be lost and both A and B would have 2 year contracts renewed?

 

I was thinking that B would have an upgrade available whether the contracts were actually switched or B would need to do what A did, but vice-versa to get a new phone, but I just wanted to check before doing the upgrade-swap...

 

Basically, A has a phone in mind, and B wants to wait for the newer version to be released of a different phone.

 

Thanks!

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ACE - Expert

Re: Upgrade Swap Question

when line A uses line B's upgrade, it affects line B's contract, not line A's. Line A's upgrade date does not change, so that when line A becomes upgrade eligible line B can use the upgrade for their phone which then extends line A's contract.
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