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natwister2003's profile

Teacher

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11 Messages

Wednesday, November 16th, 2011 4:51 AM

Upgrade Question

Hello again 😛 I have another question, this time regarding upgrades. One of our lines is due for an upgrade. I was wondering that if I use that upgrade to get a phone for another line, will the contract be renewed for the phone that the upgrade belonged to or the one that took the update?

Accepted Solution

Official Solution

ACE - Expert

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13.1K Messages

12 years ago

Phone line A is eligible for upgrade. You upgrade using that phone's eligibility and use the phone on line B. Line A contract gets extended (the line used for the upgrade). Line B (the line the upgrade phone is used on) contract stays the same.

ACE - Expert

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13.1K Messages

12 years ago

the contract gets extended for the phone line used for the upgrade, not the line the upgraded phone was used on.

Teacher

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11 Messages

12 years ago

Sorry, but that didn't quite make sense to me. Can you reword it please?

Teacher

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11 Messages

12 years ago

Okay, gotcha. Thanks for explaining it to me!

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