Contributor
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2 Messages
Unlock my iphone
- I got an iPhone XS Max on a platform, but it had an Internet lock. I want to unlock the Internet, but att's website says my phone was stolen. What's going on? How can I unlock my iPhone? I good fidgety 😫 😫 😭
Contributor
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2 Messages
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
5 years ago
If your phone has been reported stolen, it has been put on the blacklist and won’t work on any carrier. ATT won’t unlock it but it doesn’t matter anyway. Return the phone, if possible. There is nothing you can do to get it removed from the blacklist or get it unlocked.
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woshihaoren
Contributor
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2 Messages
5 years ago
Now all the friends around me are calling me stupid, spending 6338 CNY to buy a contract machine. I am scolded by my friends every day. I hope you can unlock it for me. I paid for this phone, which was newly activated for 45 days. You said in your email that I would take it back to you? How can I send it? I don't know where your store is, and this mobile phone was bought by me, not stolen or robbed as you said. Your customers, who bought your contract machines at a low price and sold them to us who don't know the truth, have a problem with your policy. What qualification do you have for me to send them back to you? Then I still hope you can unlock it for me, because this is the new phone I paid for, and I later learned that this is your contract phone. When I wanted to unlock it, I found it was on your blacklist. I don't know what happened, so I sincerely hope that you can unlock my phone!
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formerlyknownas
ACE - Sage
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117K Messages
5 years ago
Again this has nothing to do with it being ‘contract’. It’s stolen.
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