04-11-2012 3:36 PM
Hi guys long time no see,
I have a family plan with two smartphones, and two basic flip phones. I have read that if one line is eligible for an upgrade, I can transfer that upgrade to another line. my question is, if the upgrade in question is a smartphone, can the transfer of upgrade eligibility only be from smartphone to smartphone ? or can I take the upgrade from one of the flip phone lines and use it on one with a smartphone ?
sorry if confusing. wife wants a lumia 900, but isn't eligible yet. the two flip phone lines are eligible however.
Solved! Go to Solution.
04-13-2012 11:52 AM
You don't actually transfer the upgrade. You use the upgrade on the line that is eligible, adding the required data plan. When the phone comes in call in and activate it on your wife's line, adding the data plan to her line. Then you can remove the data plan from the line that upgraded.
If you go into an AT&T store they can handle everything for you right there.
If you buy in store and she decides she doesn't like it (within the 30 day buyer's remorse period) you will have to pay a restocking fee to return the phone.
Be aware, if you get the new phone through some source other than AT&T they may have restrictions on using the new phone on a different line or making any changes to your account for a specified period of time.
04-14-2012 3:20 AM
04-14-2012 4:55 AM
great replies and advice. thanks. my wife has an iPhone 4 currently with unlimited data, so she wont need to add any data. unfortunately when I went to the store today, they were unable to sell my a lumia because of the data connectivity issue.
just to check - the unlimited data plan on your wife's phone is for a smartphone correct (30.00 for data only)? If it is for a qmd device then the unlimited plan is not the correct one and she will have to choose a tiered plan.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!