09-15-2019 10:58 PM
I will be receiving an iPhone Pro next Friday. Now I have an XS max with an eSim (don’t have the original QR bar code) I would like to transfer the line on an eSim basis to new phone, What would be the recommended procedure, steps?
Solved by: Go to Solution.
09-17-2019 10:33 AM
09-18-2019 8:09 AM
We can definitely answer that question for you. Once you get the new QR code from an AT&T store, you can scan it to transfer the eSIM to another device. Let us know if this helps.
Sean, AT&T Community Specialist
09-20-2019 3:39 PM
So just scanning the QR into a new phone will transfer the eSIM from old phone (deactivating it) to the new one?
09-20-2019 11:18 PM
My question point if the QR gets compromised, any one could transfer my number to another phone just scanning a picture?
09-21-2019 11:29 AM
@pjboix Valid concern. However since it does seem to work, your number may be safe.
09-21-2019 2:16 PM
I have my originals QR code... I scanned it.. and says it’s expired. Now I am stuck waiting on delivery of a new code... because tech support lied to me and said it would be emailed to me. Horrible service and if I didn’t need ATT service for work, I would cancel.
09-22-2019 1:04 AM
Same happened to me, removed eSIM from old phone, waited for about an hour, then tried to scan the QR in new phone and got message it expired. So I had to go to an ATT store and get a new eSIM, after scanning the new QR my line become active on new phone.
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