Helpful Links

Trading away a recently upgraded iphone 5s

Highlighted

Trading away a recently upgraded iphone 5s

Hello, on the 6th of February I upgraded my phone to a iphone5s. Its already been shipped but I did some research and took interest in the galaxy note 3. The iphone did not arrive yet but once it does can I just simply trade it in for the galaxy note 3 at a local AT&T store?

1,872 Views
Message 1 of 2
Employee

Re: Trading away a recently upgraded iphone 5s

Theres a 14 day return policy, so keep that in mind.

 

I suggest going to an AT&T Corporate Store if you want to return it that way. Authorized Retailers have different policies and some of them may not take/exchange the device.

 

You can also use the pre-paid pre-addressed return label that's included in the package to send it back, and call in to exchange the phone as well.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support