02-26-2015 7:13 PM
I would like to own more than one phone and periodically swap it out on my single line/same number. (use different devices one at a time at will on my single line). For instance, I currently own a Samsung Galaxy Note 4 and am thinking about purchasing the new HTC One M9 when it becomes available and maybe even a Nexus 6.
My Note 4 uses a micro SIM card. Both the Nexus 6 and HTC One M9 use a nano SIm card. I can't just take my current micro SIM card out of the Note 4 and place it in the other two devices because it is too large. I don't want to cut the micro SIM down to size and definitely don't want to use a SIM adapter to fit the nano SIM into theNote 4.
My previous cell provider made it extremely easy to swap phones. I had 5 different phones on my account and all I had to do was either hit the "Activate this phone" key on the device itself, or go the the cell provider's web site and chosse the option to "Swap a Phone", then choose the device I want to activate, and hit activate. This process would deactivate the old device and activate the new device. So easy!!!
I have been searching and cannot find an easy way to acomplish this on AT&T.
Am I missing somethng?
If all my devices used the same SIM card size, I could just exchange the SIM card from device to device, but I can't find a way to keep all the devices I wish to purchase on my account and activate them one at a time on my single line at will.
It just can't be this difficult!
Any help would be appreciated.
Solved by: Go to Solution.
03-02-2015 4:38 AM
Hello! @The_Chemist thanks for posting your concerns.
I can understand your reluctance about using SIM adapter or cut a SIM down. At this time we do not have the option to swap from one SIM to another and back again. For security purposes, anytime you activate a new SIM card on your line, it disables the prior SIM and makes it unusable. At that point to go back to the phone you used before would require you to get a new SIM.
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
03-02-2015 4:59 AM
03-02-2015 12:45 PM
Thanks lizdance40. I think we both had the same previous carrier. I do love the at&t coverage in my area, which was not so great from my previous carrier. I'm glad I made the switch to at&t. Guess I'll just have to look for a spare phone that has the same SIM card size.
01-10-2016 2:12 PM
I have the same predicament. The requirement to buy a new SIM and start a new account is totally unacceptable.
Now, I FULLY understand why AT&T Prepaid Service is rated next to last (i.e., next to the absolute worst) in the February 2016 Consumer Reports.
But, you should be proud of something, AT&T. You are slightly better than Sprint!
You have lost my business. I will take my phone number and loyalty to your competitor.
- edited 01-10-2016 5:58 PM
You are misinformed. Unless you let your Gophone account lapse for more than 90 days, your number is still active.
ATT will provide you with a FREE replacement SIM card and move you balance and number at any ATT corporate store. Authorized retail stores charge for this service.
since my earlier post I have purchased a sim cutter and adapter kit from Amazon for $8. I switch my SIM card between 2 phones all the time.
01-11-2016 8:29 PM
01-11-2016 8:45 PM
If your current SIM card will not work or is the wrong size, you can get a free replacement at an ATT corporate store. Just bring the phones in and they can set you up.
03-02-2016 4:57 PM
get a new nano sim card from att,,,free..buy a nano to micro adaptor on amazon or ebay .about
$3.00 if need buy a nano to full size adaptor....doubt you will need that size...when you need a
micro sim card place nano sim card in adaptor....place in phone....
07-02-2017 6:50 PM
07-02-2017 6:57 PM
@Jamavaliz The SIM card carriers your phone number. See the number by opening settings, about, sim status.
07-02-2017 8:44 PM
cellular data number