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yreeves's profile

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1 Message

Thursday, December 13th, 2018 2:55 AM

Sim from Samsung S5 won't fit LG Phoenix 3

My S5 died so until I can either get it repaired or buy a new phone I bought an LG Phoenix 3. Thought I could just pop old sim in new phone and found out it won't fit. I have no other phone so I can't call AT&T. Having trouble logging into AT&T website. Earlier it kept asking to verify it was me by sending PIN to my phone. Well duh..I have no working phone. Chat is busy so I thought I would see if anyone else ever dealt with this issue.

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Official Solution

Community Support

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231.5K Messages

5 years ago

Hi, @yreeves,

 

We'd love to help! To get the SIM card and finish the activating the LG Phoenix on your service, you'll want to go into your local AT&T Store.

 

Have a great weekend!

 

James, AT&T Community Specialist

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