Explore & discover

Helpful Links

Sim card activation on a previous phone

Highlighted
Contributor

Sim card activation on a previous phone

A Samsung G570M was bought through an AT&T agent, then the screen broke so another phone was ordered, it came with a SIM card that was discarded, until now that the screen of the samsung phone was replaced.

 

How can the SIM be activated? It's on the device but phone number is unknown and calls don't come out.

Tags (1)
1,088 Views
Message 1 of 4
Administrator

Re: Sim card activation on a previous phone

Hi, @dronit,

 

We're here for you. Take a look at the steps on how to activate your SIM card. If you need some help or if you find you need a new SIM card, an AT&T Store should be able to take care of you quickly.

 

James, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
ACE - Sage

Re: Sim card activation on a previous phone

Move the active sim card back to the other phone.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 4
Contributor

Re: Sim card activation on a previous phone

AT&T Store should be.

Message 4 of 4
Share this topic
Share this topic
Activate your device online. View Online Upgrade Help!
Additional Support