Trade In and Get Rewarded!
Takaya's profile

Contributor

 • 

1 Message

Tuesday, October 1st, 2019 1:37 PM

Return phone

I recently upgraded to iPhone 11pro but I made mistake on ordering the wrong phone so I sent it back September 20 here today Oct1 still no status change. My upgrade wasn’t reversed yet and it showed the phone was delivered 

Community Support

 • 

231.3K Messages

5 years ago

Hello @Takaya,

 

We'd be more than happy to take a closer look into the status of your return. We'll be sending you a private message to request account information shortly.

 

Sean, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.