Contributor
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1 Message
Replacement phone broken
I filed an insurance claim and got a replacement phone but the replacement phone had a green pixel on the screen that wouldn’t go away so I think it’s a dead pixel. I noticed this the day I got the new phone am I able to get a replacement for this replacement phone that came to me damaged?
formerlyknownas
ACE - Sage
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117.2K Messages
5 years ago
This is an issue between you and Asurion, not At&t. Call them.
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QuarryRye
Master
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3.2K Messages
5 years ago
@dariyose Your replacement phone has a warranty. Contact Asurion for a replacement.
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