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Posted Oct 3, 2012
3:15:49 PM
Question about upgrading old family plan to Family Mobile Share and upgrading phones.

Hello, my family has recently been getting into the whole smartphone craze and we recently bought an iPhone 3GS with an individual data plan. Currently, my family has been using a traditional family plan with 5 lines, 700 min. call w/ rollover + unlimited text. The iPhone 3GS adds an extra $20 so our bill comes around $195. 

After doing a bit of research, if I keep the same phones but upgrade to Mobile Share (w/ unlimited talk, text, 1 GB data) the cost is roughly $205, so I'm thinking it's worth it to upgrade. Even though one of my lines took an upgrade (to the iPhone 3GS), the 4 other lines are still elligible for upgrades. My question is once the family plan is upgraded to Mobile Share, are those 4 lines still going to be elligible for an upgrade?  I'm planning on putting smartphones on 1 or 2 of the lines.

Hello, my family has recently been getting into the whole smartphone craze and we recently bought an iPhone 3GS with an individual data plan. Currently, my family has been using a traditional family plan with 5 lines, 700 min. call w/ rollover + unlimited text. The iPhone 3GS adds an extra $20 so our bill comes around $195. 

After doing a bit of research, if I keep the same phones but upgrade to Mobile Share (w/ unlimited talk, text, 1 GB data) the cost is roughly $205, so I'm thinking it's worth it to upgrade. Even though one of my lines took an upgrade (to the iPhone 3GS), the 4 other lines are still elligible for upgrades. My question is once the family plan is upgraded to Mobile Share, are those 4 lines still going to be elligible for an upgrade?  I'm planning on putting smartphones on 1 or 2 of the lines.

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Oct 3, 2012 5:08:13 PM
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ACE - Professor
If you simply change your plan, the lines you mentioned would still be able to upgrade, yes.

However, keep in mind that Mobile Share is a pool of shared data, it will no longer be separate for the lines. Therefore, if one of the lines go over, you will still be charged $15 for the extra 1GB for everyone to use.
~Sunshine :)
- Sunshine :)
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Question about upgrading old family plan to Family Mobile Share and upgrading phones.

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Oct 3, 2012 5:08:13 PM
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ACE - Professor
If you simply change your plan, the lines you mentioned would still be able to upgrade, yes.

However, keep in mind that Mobile Share is a pool of shared data, it will no longer be separate for the lines. Therefore, if one of the lines go over, you will still be charged $15 for the extra 1GB for everyone to use.
~Sunshine Smiley Happy
If you simply change your plan, the lines you mentioned would still be able to upgrade, yes.

However, keep in mind that Mobile Share is a pool of shared data, it will no longer be separate for the lines. Therefore, if one of the lines go over, you will still be charged $15 for the extra 1GB for everyone to use.
~Sunshine :)
- Sunshine :)
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Question about upgrading old family plan to Family Mobile Share and upgrading phones.

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Oct 4, 2012 3:42:08 AM
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Employee

Also, non-smartphones are $30 each w/Mobile Share. If you stay at the 1 Gig Data bucket, each phone you change over to a smartphone changes from $30 to $45 as a sharing device. In your current scenario, the 3GS is $45 and your other basic phones are all $30 each.

Also, non-smartphones are $30 each w/Mobile Share. If you stay at the 1 Gig Data bucket, each phone you change over to a smartphone changes from $30 to $45 as a sharing device. In your current scenario, the 3GS is $45 and your other basic phones are all $30 each.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Question about upgrading old family plan to Family Mobile Share and upgrading phones.

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Oct 5, 2012 6:54:33 PM
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I just upgraded to Mobile Share, no problems and the order is processing right now. However, when I try upgrading phones, once I select the phone that I want to upgrade to and add to cart, it says that the order could not be completed at the time. Is this because I just upgraded my plan to Mobile Share?

I just upgraded to Mobile Share, no problems and the order is processing right now. However, when I try upgrading phones, once I select the phone that I want to upgrade to and add to cart, it says that the order could not be completed at the time. Is this because I just upgraded my plan to Mobile Share?

Re: Question about upgrading old family plan to Family Mobile Share and upgrading phones.

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