11-13-2016 12:27 AM
Hello, ive been trying for awhile now to achieve getting an open nat type on my ps4 while using my Iphone and sony xperia Z5 premium's hotspot. I tried many things to change my nat type from 3 down to 1, but never worked. Can someone tell me what i could do to change my phones hotspot nat type to Open? Thank you.
Solved by: Go to Solution.
- edited 09-28-2018 1:41 PM by ATTCustomerCare
Hi there @Sean_P!
Most mobile hotspots, and smartphones, do not support a UPnP routing option. However, the option to update UpnP recently became available on the AT&T Nighthawk LTE Mobile Hotspot Router.
Note: This is only an option on the Nighthawk because of its ability to route.
You have a regular Hotspot, tethering a computer may be an option and use the Internet Sharing option from the laptop itself. My understanding of this method is that the connection ends up slowing down though, since it’s going through a tertiary device. The option for internet sharing will vary depending on your computer’s operating system.
My sincerest apologies for any inconvenience this might cause! If you have any other questions please let me know and I’ll do my best to answer them. Thanks and have a great day!
Fiona, AT&T Community Specialist
03-22-2017 9:04 PM
05-12-2017 2:44 PM
- edited 02-01-2018 2:36 PM
If there is a known issue with hot spots NAT types for online gamers why is At&t not addressing and correcting the issue? I have both At&t smartphones and Verizon smartphones and my kids can online game with the Verizon smartphones and not the At&t smartphones, no matter the smartphone type or manufacture. This is purely a knowingly network restriction to At&t users from At&t, why? Doesn't At&t want to be competitive with Verizon?
02-26-2018 6:23 AM
09-22-2018 7:53 PM
This is not an "Accepted Solution" in fact it does not even address the issue. The fact that people have been complaining about this for over 2 years and AT&T has decided to continuously ignore it's customers shows you exactly how much they care.
09-28-2018 1:08 PM
I've been using my Mobile Hotspot for 2 years with strict NAT and no restrictions. I could join any party, any game anytime. September 26th 2018 AT&T decided this was unacceptable i suppose(like im cutting corners) now there's some sort of HUGE firewall preventing tethering between my phone and xbox. I called xbox support, AT&T and there was no luck. The AT&T rep did say that alot of people using this method to game and AT&T could have possibly put a stop to this intentionally. Already paying for $300 a month phone plan i was treated like a criminal for using my hotspot. The only reason i use it because i can't get cable or DSL and satelite has terrible speeds. So now i've spent over $1000 on subscriptions and games and its all useless now. Thanks AT&T.
09-28-2018 1:36 PM
We have updated the accepeted solution and an option to update UPnP.
ChrisZ, AT&T Community Specialist
- edited 09-28-2018 11:50 PM
I am having the same issue. So frustrating! I will be going to Verizon if it isn't fixed. I can't even watch Netflix, Hulu, or YoutubeTV on my Xbox, now.
09-28-2018 11:52 PM
What does this even mean? Yes, I have the ability to update UPnP on my router settings now, but it doesn't make a different. I cannot get anything but a double NAT type now.