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My go phone zte died and the windows phone I replaced it with has a micro sim card slot

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My go phone zte died and the windows phone I replaced it with has a micro sim card slot

Do I have to use the micro and have a new #? And since I just pd $60 for my monthly plan on thurs can Att just switch it over to new phone??

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ACE - Master

Re: My go phone zte died and the windows phone I replaced it with has a micro sim card slot


kathied41 wrote:

Do I have to use the micro and have a new #? And since I just pd $60 for my monthly plan on thurs can Att just switch it over to new phone??


If you go into a Corporate AT&T store, they should be able to get you a new SIM card for your phone so you can keep the same number. 

 

If you are a risk taker, you could try to cut the SIM card down yourself, but I don't normally recommend doing that, as you could destroy it completely if you cut it wrong.  I only mention it because back when I was using my iPhone 4, I upgraded it to an iPhone 5 and my employer told me I could replace my work Blackberry with my personal iPhone 4 if I wanted.  Rather than wait for the new SIM card to arrive, I decided to try cutting the old Blackberry SIM card down just using a pair of scissors.  In my case, it worked just fine, but I havd my old iPhone 4 micro-SIM to use as a pattern for cutting the larger one down.


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
Employee

Re: My go phone zte died and the windows phone I replaced it with has a micro sim card slot

Hi @kathied41 

 

You can visit any AT&T Company Owned Retail store and get a new SIM for your device free of charge. 

 

We don't recommend cutting down your SIM card as if you cut it too small or too large you can damage the SIM tray/slot and render your new device unusable. 

 

You can find your nearest AT&T Company store by clicking Here

 

Hope this helps!

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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