09-02-2016 6:49 PM
Solved by: Go to Solution.
09-02-2016 6:56 PM
If the phone is paid in full, it is yours to keep (or sell) and you can get a new phone.
- edited 05-02-2017 11:32 AM by davidbk
Yes, you are correct. Once you pay off your Equipment Installment Plan (EIP) balance, you get to own your device, and you can even submit a Device Unlock Request if you were thinking of selling it to a non-AT&T customer.
To know the EIP balance, and/or pay it off, log into MyAT&T app and follow these steps:
For more important details on how to manage your EIP visit:
You can also explore your Upgrade Options and even order your new device by following these steps:
For more important details on how to check your Upgrade Eligibility visit:
Hope it helps!
Bilingual CS&SR I
AT&T | Mobility
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09-02-2016 7:48 PM
I have my last installment payment due on my next bill. Am I understanding correct that if I wanted to upgrade and keep this phone I pay the 19.00 I owe and it's mine and I can get a new phone correct?
Or you can keep using it and enojy saving $19 a month!
04-26-2018 6:32 AM
Are we able to make extra payments on our installment plan? On the website I could only find a way to pay it off, not make an extra payment. I would like to pay extra when possible just to help get it paid off sooner.
04-26-2018 6:40 AM
No. You can pay off only.